Privacy Policy for Kalkkloof WK

Last updated: June 2025

At Kalkkloof WK (“we”, “us”, or “our”), your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website https://kalkkloof-wk.co.za (the “Site”).

By using our Site and services, you agree to the practices described in this policy.

1. Information We Collect

Personal Information You Provide

 When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely by our payment gateway)

  • Any other information you voluntarily provide

Information Automatically Collected

When you visit our Site, we automatically collect certain data:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Cookies and tracking data (see section 4)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your orders, account, or inquiries

  • Improve our website, products, and services

  • Send marketing emails and newsletters (only if you have opted in)

  • Comply with legal obligations and protect our rights

3. Sharing Your Information

We do not sell or rent your personal data to third parties.

However, we may share your information with:

  • Trusted service providers (e.g., payment processors, shipping companies) solely for order fulfillment

  • Law enforcement or regulatory bodies when required by law

  • Our affiliates or business partners as part of business operations

4. Cookies and Tracking Technologies

Our Site uses cookies to improve your experience, analyze site usage, and support marketing efforts. Cookies are small text files stored on your device.

You can control cookie preferences through your browser settings. Disabling cookies may affect some website features.

5. Data Security

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data

  • Object to or restrict certain data processing

  • Withdraw consent for marketing communications at any time

  • Request a copy of your data in a portable format

To exercise your rights, please contact us using the details below.

7. Retention of Data

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

8. Children’s Privacy

Our services are not directed to children under 13 years old. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such data, please contact us to request deletion.

9. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact us at:

Email: pta.depot@kalkkloof.co.za
Phone: 082 490 5246 
Address: 442 Muskejaat St, Waterkloof Ridge, Pretoria, South Africa